Avoiding interface lag when using Camtasia

July 14, 2006 by Andrew

A couple of people mentioned lag problems in using Camtasia for recording usability test sessions.  The symptom is that the interface-under-test slows down because of the overhead caused by the simultaneous Camtasia recording processes.

One solution that has worked for us is to use VNC (Virtual Network Computing) and Camtasia on two computers.  The subject’s computer runs the interface-under-test and the VNC server.  A second recording computer runs the VNC client and Camtasia.  The interactions done on the user’s computer are shared with the recording computer (via VNC), where Camtasia does the capture.

VNC does introduce some lag on the subject’s computer, but in our experience it is much better than Camtasia alone. 

You may need to adjust some of the quality settings in VNC and Camtasia to get the best recording results.  You may also want to try some of the various implementations of VNC (e.g., RealVNC, TightVNC, UltraVNC).

The lag usually comes from a cheap shared video subsystem. Get a good video card and the lag should go away.

 

I have a GeForce 6800 Xtreme 256 AGP Video Card, Very well for playing games such as BattleField 2 with full graphics, But I seem to still lag. I would go ahead and try to adjust some of the quality settings in VNC and see how it works.

 
Mr Spaz wrote:

Since you’re already putting VNC into the loop, why not just directly record the VNC/RFB instance for playback?

(see vncrec, vnc2swf, and etc)

Perhaps camastasia produces media files that are better supported for random seek?