Comments on: Julie S. Downs, Mandy Holbrook, and Lorrie Faith Cranor: Decision Strategies and Susceptibility to Phishing http://usablesecurity.com/?p=78 Every system has a user. Sat, 04 Feb 2012 21:23:24 +0000 http://wordpress.org/?v=abc By: Roland Sassen http://usablesecurity.com/?p=78#comment-6969 Roland Sassen Sat, 19 Aug 2006 13:03:18 +0000 http://usablesecurity.com/2006/07/14/julie-s-downs-mandy-holbrook-and-lorrie-faith-cranor-decision-strategies-and-susceptibility-to-phishing/#comment-6969 Hello Ka-Ping Yee, you are right, why not use words like secret or private. Even the word biometrics is not used in most conversations. The reason might be that there is no such thing as privacy, and that it is forbidden to say that anonymity is not useful. To be honest would include telling that every religion is a dictatorship, which will not be useful to let most people be hard workers and loyal consumers and so good tax-payers. A solution for security issues is to use our HEARTBEAT-ID portal. Have a look at www.heartbeat-id.com Have a great day, Roland Sassen Hello Ka-Ping Yee,
you are right, why not use words like secret or private.
Even the word biometrics is not used in most conversations.
The reason might be that there is no such thing as privacy,
and that it is forbidden to say that anonymity is not useful.
To be honest would include telling that every religion is a dictatorship, which will not be useful to let most people be
hard workers and loyal consumers and so good tax-payers.

A solution for security issues is to use our HEARTBEAT-ID
portal. Have a look at http://www.heartbeat-id.com

Have a great day, Roland Sassen

]]> By: Ping http://usablesecurity.com/?p=78#comment-5777 Ping Fri, 14 Jul 2006 13:39:51 +0000 http://usablesecurity.com/2006/07/14/julie-s-downs-mandy-holbrook-and-lorrie-faith-cranor-decision-strategies-and-susceptibility-to-phishing/#comment-5777 This study is an important reminder that typical browser users don't speak in the same terms that computer security folks do. Despite how unsurprising this might be to usability folks, i think we still have a tendency to assume too easily that users are familiar with security concepts and terms. For example, Microsoft decided to market features in Internet Explorer 7 as "anti-phishing" and pop up warnings about "phishing sites" to customers who probably don't know what "phishing" means. And nearly all browsers talk about "encryption". Why not use words like "secret" or "private" instead? This study is an important reminder that typical browser users don’t speak in the same terms that computer security folks do. Despite how unsurprising this might be to usability folks, i think we still have a tendency to assume too easily that users are familiar with security concepts and terms. For example, Microsoft decided to market features in Internet Explorer 7 as “anti-phishing” and pop up warnings about “phishing sites” to customers who probably don’t know what “phishing” means. And nearly all browsers talk about “encryption”. Why not use words like “secret” or “private” instead?

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